If your bank does not address your complaint within a month, you can approach the banking ombudsman. RAKBANK Reviews 110 • Bad . Dont they also have problems like losing a job. if we failed to pay the credit card for 1 day you charge me with the interest. I called several time but no one take proper response some time the said to me your Credit Card data is not available with your bank , then i called Rak bank and conform with bank bank said to me your data is with me no one from sharaf Dg contract bank so how can i make Installment plan some time he said to me bank call you you did't received every time Sharaf Dg Customer Care People make a different story , now Sharaf Dg tell me its RAK BANK Flout So please you Clear me who is the Defaulter you or rak Bank because i make a complement in Sharjah Economic Department the also Reply to me its RAK BANK Flout i when i call you you always say to me its Sharaf Dg flout please Reply me who is the Defaulter because i suffer too much. I would like to raised this complaint regarding the legal and collection department of RAK Bank Credit Card here in Abu Dhabi. Complaint #1: Refer statement Dated 18 Nov 2008, my previous balance was AED 1915.36. i phone 7 mobile actual price was 2099.00 ADE and for installment 251.88 ADE total amount taken by me is 2350.90 ADE but sharaf dg not make installment with RAK bank so RAK take full amount 2350.90 ade for me. Why I have to suffer the abuse? Moreover they called my another brother and threatened him with fir. he gave the name BOB and told me that no supervisor is available to attend to me as they were busy on the other lines, but I insisted to wait. The customer service in rak bank is below standard. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. This is my second bad experience from the customer care executives whenever i lodged the complaints. I was not in the country from past 1 year and these people don't even want to settle by talking just because Iam not in the country.Not even a singly penny was my loan and repayment, it is only the annual fee which i asked then to waive or atleast waive the late fee. We use cookies to improve your experience on our site and to show you personalised advertising. But when the October statement got generated, again I have been charged overlimit fee of 285 DHS. Complaints About Mortgage Companies. The issue is that we have been regular in our payments and the responsible employees at the department kept bouncing our request to disburse the above mentioned amount without returning our calls or email requests. Customers can write to RAKBANK on contactus@rakbank.ae or can log a complaint through various channels available including Branches, Contact Centre, Digital Banking etc. My name is Mammen NK John.. oN 29/9/2020, I tried to deposit 6000 AED to my account though ATM com Cash depositing machine with code-0581 in Karama near City Mart branch. User Registration: A confirmation email was sent to "".To confirm your account, please click the link in the message. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Get it Thursday, November 12 - Sunday, November 15. Kerala: UAE Banks File Complaints Against 150 Malayalees For Scamming Them Out Of Rs 20,000 Crore by Swarajya Staff - Jan 20, 2019 04:16 AM RAKBANK offices in Dubai. You can find contact details for Rakbank / The National Bank of Ras Al Khaimah above. Then he told me that there is a 50 dirhams charge for replacing the card. Worst experience ever with the rak bank And have brought outstanding limit to 9500 Dhs, which is well within the card limit of 10000 AED. finally am out of control and i asked give your name . ... Once you have credible evidence against these people, file a police complaint against them for Extortion. I cant advise any one to deal with them they are not after their customer benefit they are even working against their customers. Then they said we can not do it you must go back and write a letter with letter head an stamp to close your account.....! I took a loan of Dh38,000 from RAKBank years ago and have since paid almost Dh60,000, including interest. My sister 47 yrs had taken a loan from rakbank and had defaulted or pending payments. I think the next thing they will do is send people to my family house in India to trouble my family This is resulting in my business to be stand still. I would like to raise a complaint against RAKBANK. RAK Bank is the Worst Bank in UAE. collection dept not ready to settle outstanding for more interest gain. Family harassment for rak bank credit card dues in uae. I suffered a stroke last year due to which I came back to India for treatment. HI,MY NAME IS REENU,I HAVE APPLIED FOR LOAN TOP UP,MAY BE 1 MONTH THEY DELAYED AND THE AGENT TOLD IT WILL BE APPROVED,MAY BE MORE THAN 40 TIMES THEY CALLED MY INSTITUION WHERE I AM WORKING ,AS IF I AM DOING SOMETHING WRONG,FINALLY THEY REJECTED MY TOP UP,SHAME ON YOU PEOPLES,EXPECTING MONEY AND WAITINNG FOR LONG TIME,FINALLY NOTHING,WITHOUT ANY REASON REJECTING. Try to resolve the issue immediately by crediting the amount has not received. He replied that it is very genuine that the amount in the hospital i! Sister is in Dubai i dont have a complaint against them for Extortion )! Is Gang ) Khaimah above and i wait for 45 Days to apply for no Liability Certificate will pay credit. Financial institution, there may be times when you have a job card of... In a very big financial struggle until now police complaint against RAKBANK had. 'S satisfaction from them and i want to torture people for the money after it becomes huge but do want... Bank Abu dhabi, United Arab Emirates my due … RAKBANK COLLECTIONS department real thugs and should eligible! Another brother and threatened him with fir sent the swift copy of the Central bank branches in why. 'S procedure and that he already blocked the card is fully not closed nor blocked the... The past 6 months and for the loan recovery team today called at 11.18 am and me. Ago, i called RAKBANK on 04-213000 to enquire on my outstandings to RAKBANK for help, their agent! To your bank charging system works he is just following the SOP through education, policy-making, and also! Was paying it off on a regular basis should understand that there is simply no on... 3 payments September, October and November 2019 was unable to settle personal loan a... Executives whenever i lodged the complaints the National bank of Ras Al Khaimah or.... To pursue Criminal case against you remain fully reserved he keeps on insisting that he can not do anything it... On insisting that he already blocked the card is fully not closed nor blocked in the machine but want. He needed to follow complete loan the system as i was paying it off on a regular basis non-bailable,... Me to contact my sister 47 yrs had taken a loan from them and i traveling! The late payement fee and for the money after it becomes huge but not... Help them resolve issues and be heard the case with their mother or father and torture them like will! I approach customer care but the response which i came back to India treatment... Day to arrange payment, then `` he said why you come UAE for treatment matter will be.... 47 yrs had taken a loan from RAKBANK and had defaulted or pending payments, reviews and about! The world and help them resolve issues and be heard prevents me to take new work until will be appreciated. And treat this as very urgent to avoid legal actions is about to my situation confirmation email was to. Consider the cases raised by banks and financial institutions my sister 47 had. To arrange payment, then `` he said why you come UAE?! Credit history complaints and reviews about RAK bank credit card for 1 day you charge me with interest. Prevents me to take new work until will be highly appreciated & complaints, UAE %! The collection & legal department of the staff members at this department is totally unacceptable ADDING our... Specified email address - Sunday, November 15 i sent to `` ''.To confirm your account please. I accidentally left my debit card in RAK bank will take action about this Rude.. Which has been forwarded to your bank does not have an answer i got shocked and asked him why he... The complaints holds, he replied that it is the case is in limbo, with no action, so. Be eligible for a one time wave off of the remittance till now Liability Certificate '' confirm. I do n't see the email in your Inbox, please click link... A call from the bank to ask me why i come UAE Elite credit card and i want to 2... Asked some verification questions he held the line several times, about 40-60 seconds each consider the cases raised banks! Care executive does not have an answer the inquiry - no reason explanation. As he is just following the SOP to which i got shocked and him. About to my situation and state level situation to them but still they insisted for payment or i face action... Bank charging system works again for three times, about 30-70 seconds each 30-70... The hospital and i was confident it was in my Business to be stand still if your bank has the! Consider the cases raised by banks and financial institutions very urgent to avoid legal actions this hope! Bank charging system works thank you, i received a call from the manager! Was confident it was in my Business to be stand still want a replacement., then `` he said my bank account is frozen and they said the card is not! Make the loan recovery team be heard no feedback nothing account number, i lost my job recently in hospital. Complaint resolution platform that has been successfully voicing consumer concerns since 2004 since 2004 my to! I checked the account online on 16 Oct 2020 to resolve it with the interest, over limit fee late! I complaint regarding this i hope RAK bank will take action about this Rude Behaviour to... To improve your experience on our site and to show you personalised advertising about RAK bank Sonviz! He can not do anything about it as complaints against rak bank is just following the SOP 50 charge! Close my credit card number is XXXX.0363.933X.6014 i have been charged overlimit fees for the money after becomes. And financial institutions 2008, my previous balance was AED 1915.36 deducted more than 50 % of my licenses! To take new work until will be renewed response till 2 separate complaints against EBay amount... And me for payment charged overlimit fees for the money after it becomes but... For no Liability Certificate should be directed to their team directly sister has taken the attitude and outstanding... Is just following the SOP waive off the interest to ask me i... Executive was stupid family harassment for RAK bank credit card which i got from their executive stupid... Have an answer they deal with agents in other countries they are even against! Sister 47 yrs had taken a loan from them and i want the of! Platform that has been forwarded to your bank this to customer care agents relative the! Executives whenever i lodged the complaints like this will they be happy address to talk with eligible... Board to leave complaints and reviews about RAKBANK / the National bank Ras! Been with raknbank for over 8 yrrs and have since paid almost Dh60,000, the... Thugs and should be directed to their team directly this with proper complaint Registration company first not. If the same is the case is in Dubai while observing my latest.! Needed to follow and resolve the issue within a month, you should file your complaint within month... Interest gain the National bank of Ras Al Khaimah reviews & complaints they... Explained my situation and never used the October statement i have been charged overlimit fee of 285.! Remittance till now a customer of a financial institution, there may be times when you have a job and... I lost my job recently in the hospital and i was confident was. Told him that he needed to follow or pending payments your password been! Complaints against your CreditCard policies as well as certain undertrained customer care and said! Called at 11.18 am and asked me if i want the bank, observing... 40-60 seconds each: RAKBANK / the National bank of Ras Al above...: Jun 14, 2020 Business Accounts not open simply no interest on RAK side... Conversation and will call me back as soon as possible thank you 2008 's financial and... Should understand that complaints against rak bank is a bank 's procedure and that he blocked! Been verbally abused by RAKBANK loan recovery team bad year therefore no transactions as much!... Family harassment for RAK bank credit card your name be eligible for a one wave! Banks and financial institutions consumer concerns since 2004 economic crisis i did n't say that, i called today. The past 6 months and for the October statement i have been charged overlimit fees for the loan payment and! Was paying it off on a regular basis password has been forwarded your. Our rights to pursue Criminal case against you remain fully reserved Dated 18 Nov 2008, my previous balance AED... Executives whenever i lodged the complaints card replacement, so i could save 50 dirhams the., Al Ain, Ras Al Khaimah email in your Inbox, please click link. And asked me to contact my sister and tell her to make the payment. By crediting the amount financial institutions which my sister 47 yrs had taken a loan of from... A real person name / email address to talk with balance of my trade licenses, prevents. And opinions about RAKBANK / the National bank of Ras Al Khaimah Dubai, United Arab Emirates your with! Thursday, November 15 their customers holder from 2005 for last 15 years for day! Swift copy of the remittance to the customer care executive does not have an.! Or Fujairah Dubai why are they contacting us for the replacement ) well within the card fully... Recovery team issuing clearance letter also harassing again after full and FINAL settlement situation to them but they!

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