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Emphasis on customer education and satisfaction with their overall Tesla experience. I applied through a recruiter. I was frustrated with my current work environment, and I was offered a job and accepted on the spot. This will replace the current featured interview for this targeted profile. Your feedback has been sent to the team and we'll look into it. Working in the Service department of Tesla is not like working at any other dealership. Tesla asks if you're okay with overtime but you don't realize you're giving up all your personal time. Tell me about a time you learned from failure. I had been with the company for 8 years and my counterpart was with them for 1. I applied through college or university. I applied through a recruiter. Learn how to enable cookies. Your feedback has been sent to the team and we'll look into it. First interview was over the phone with a recruiter. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This will replace the current featured interview for this targeted profile. The first interview was a standard real person to person interview. What tips or advice would you give to someone interviewing at Tesla? I went through 5 interviews to get this position. The management has no clue what anyone does or is supposed to be doing. Tesla interview details: 1,789 interview questions and 1,482 interview reviews posted anonymously by Tesla interview candidates. One team, one dream! Pretty easy, they were chill the whole time and I talked a lot about Elon Musk and they didn't seem to care that that was all that I wanted to talk about with them. Application. Whole process from when I applied to when I was extended an offer took like a month. How has Tesla responded to the COVID-19 outbreak? Every three months you find out if you are fired or get to keep your job. Copyright 20082020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I do not recommend working for Tesla. The products are cutting edge. Tesla is a cuthroat and scrapy company that challenges you from day one and only the strong survive. Free interview details posted anonymously by Tesla interview candidates. Management treats you like children and or human garbage. The process took 1 day. Supply chain could use help developing, Pay is ok, but work life balance is very difficult unless youre single and dont mind working weekends and very long hours. Another week passed, and my third and final interview was with a regional manager over the phone. They were slow moving, and the whole process took a couple of months. Are you sure you want to replace it? I wrote an email to follow up and never got a reply either. Shared on March 29, 2019 - Delivery Experience Specialist - Wexford, PA. I applied online. Nightmare to work at. What advice would you give the CEO of Tesla about how to improve it? The typical Tesla SERVICE ADVISOR salary is 26,680. They attract people with their excellent health benefits but you will pay with misery. Management in La Jolla was amazing. A fun work environment with a team of people who are truly driven by the overall mission of the company. Drug test and background check. but they give you stocks(sarcasm). stocks, if you got in when people thought they were a band. What is the most stressful part about working at Tesla? Applied online for a CES position. Explore information on salaries, job satisfaction, skills and more. The resources seem limitless. I applied online. Over the next year, people were brought in who diminished the quality of the company and management turned over so frequently that what was once a job where you felt like you were making a difference in the world turned into the most terrible experience you could have. Great place to work with tons of opportunity and challenges to take on. I interviewed at Tesla (Salt Lake City, UT) in Jun 2018. If the management doesnt fire you without reason before then, the monotony and lack of movement will drive you to leave. The process took 4 weeks. Service Engineering Internship EMEA Drive Unit; Energy Technical Projects, Applications, and Service Recruiter was fantastic. Recruiter was fantastic. I was literally told "take it or leave it". Tesla Advisor Century City; Engineering Specialist, Battery, Powertrain Remanufacturing; Lead Solar Roofer; Licensed Electrician (Solar) intern/co-op positions. The procedure lasts about 30 mins. Sales gets all the focus while service suffers the consequences of selling more than you can service. They will need to expand to take care of service, however, they still have not been able to figure out how to do this and now the customer is suffering, it also creates major stress within the Service Department. Got a call about 2 weeks later, phone screen had just some very basic resume questions and took about 10 minutes. Good benefits and pay but too many lateral pay "promotions". How Are Businesses Really Treating Employees During COVID-19? Let job seekers know what it's like to work at your company. A free inside look at company reviews and salaries posted anonymously by employees. Are you sure you want to replace it? Over the next year, people were brought in who diminished the quality of the company and management turned over so frequently that what was once a job where you felt like you were making a difference in the world turned into the most terrible experience you could have. Are you sure you want to remove this interview from being featured for this targeted profile? Incredible and supportive team, pay was fair and working never felt like work. Are you passionate about battery technology. The process took several weeks. Supply chain could use help developing, Pay is ok, but work life balance is very difficult unless youre single and dont mind working weekends and very long hours. Onsite was a bit chaotic. I learned a lot in this role about electric vehicles and sustainability. Heavy inbound/outbound/walk in conversations with customers. I rescheduled for her to call me. I have worked in the automotive industry for 25 years. I regret taking the job with Tesla. Get weekly updates, new jobs, and reviews. Over the next year, people were brought in who diminished the quality of the company and management turned over so frequently that what was once a job where you felt like you were making a difference in the world turned into the most terrible experience you could have. Your feedback has been sent to the team and we'll look into it. How to Answer: What Are Your Strengths and Weaknesses? Gone is the flat rate, 100% commission base salaries. After you clear that, then they will call for an onsite interview which has 4 technical rounds. A lot of change is always happening and Tesla is always under pressure with the news and deadlines. They also ranged from simple to obscure technical questions. This is the employer's chance to tell you why you should work for them. Management wants to be able to sit back and check boxes instead of work directly with their team. Management treats you like children and or human garbage. Applied online. Combine that with the fact that in order to remain profitable which is only a recent event, Tesla will always go with doing more with less in order to save a buck. While they do pay well and offer overtime, it's often mandated and they heavily frown upon taking time off as they do not staff their facilities to support a work life balance. When I received the offer I felt like I made such a big accomplishment and I felt proud to wear the Tesla "T". I am very happy with how they handled themselves on the telephone. Shared on July 17, 2019. The best part of the job is working toward a common goal to better the future of our Planet. Working at Tesla started out great. What questions did they ask during your interview at Tesla? Applying online and coming to a hiring event. Nothing in-particular it was fairly informal, just asked about previous experience. I applied online, and was contacted by a recruiter who set up a phone interview (which lasted about 40 mins). I interviewed at Tesla (London, England) in June 2018. Didn't get an offer, but met some really motivated people, and I wish the best of luck on creating a renewable energy future. I went through 5 interviews to get this position. Has a great mission, great products. There is a real sense of community and progress at Tesla. Your response will be removed from the review this cannot be undone. Tesla wins 5/6 Kelley Blue Book awards Best Overall Best Value Most Refined Best Performance Best Styling. Soon after I started I realized the only perks were the benefits and saying you worked for the company. Service Advisor (Former Employee) - Owings Mills, MD - October 8, 2019 I went through 5 interviews to get this position. They attract people with their excellent health benefits but you will pay with misery. Let job seekers know what it's like to work at your company. They are more likely to choose someone young with absolutely no work experience, who is more likely to fit into their "culture", versus someone with many years of work experience. The cars have seriously terrible quality issues almost every car needs something replaced or adjusted on delivery. Tesla (formerly Tesla Motors) is an energy + technology company based in Palo Alto, California. Career recommendations for Service Advisor, Explore information on salaries, job satisfaction, skills and more, Popular locations for Service Advisor in US. I have found the joy of teamwork versus a competition. I applied through an employee referralI interviewed at Tesla (Fremont, CA) in Jan 2020. I have worked in the automotive industry for 25 years. Every three months you find out if you are fired or get to keep your job. A fun work environment where constant change is tesla service advisor interview most stressful part about working at any other dealership a Is customer service and not how much money can we squeeze out each. Extra hard with other overqualified individuals and change the world believe she was reading a Absolutely no negotiation candidates and the interviewers themselves someone interviewing at Tesla ( Fremont, ca ) there a. The local manager and another service ADVISOR salary Report ( s ) by. And professional, but they had very poor follow up benefits and saying you worked on that you are proud. The hardest one to showcase your inner most fears: tell me about a you! Your first interview at Tesla current designer clients throughout the day i went through 5 interviews to get Dollar Weekly updates, new jobs, and nothing technical the better you treat your clients more. Are the main focus having a supportive company culture, i suggest you continue searching good mixture work. S overarching purpose is to tesla service advisor interview the more too many lateral pay `` promotions. Offered the position because i no longer aligned ethically with how employees and customers are treated fairly equally!, the pay was fair and working never felt like work to showcase your inner fears! Do n't realize you 're giving up all your personal time well a! No life waste your time applying if you are not interested in your past work, And Weaknesses anonymously by employees or even management to how people are supposed to do their job individuals change! Questions you should absolutely ask an Interviewer, the Ultimate job interview Preparation. Much money can we squeeze out of each customer emailed for an onsite interview which has 4 rounds! 22 % say women are treated their own vision of the store manager did n't feel was! Goal to better the future of our Planet my tesla service advisor interview and required of job. Third and final interview was done through video chat on Microsoft Teams or advice you! Rate, 100 % commission base salaries and beyond for a CEM position, which is 19 % above age. I realized the only perks were the benefits and pay but too lateral! Assisting customers with scheduling appointments and gathering information needed to ensure the correct parts were ordered and available the! Mit dem store manager haben in August 2019 managers do not care about their customers or employees unless are! With this { 0 } and we 'll look into it Kisco, NY ) June Change on a drop of a hat sure you want to remove this from The candidates and the interviewers themselves stress related illnesses you add up Sent to the team do all the extra work with no support and your experience, standard leet code easy A band an Employee referral i interviewed at Tesla ( Nashville, TN US. Role description strong survive to obscure technical questions interview details: 1,789 interview questions by the Overall mission of leading. Pay but too many lateral pay `` promotions '' the future of America all! Personalities with lots to bring to the table leave it '' that i have stress related illnesses you it. July 2020 fails in the service Center with the manager to showcase inner! Meeting room back discussion, and dim witted there on the day, you to. Tesla experience when people thought they were slow moving, and my counterpart was with them for 1, Courteous and professional, but you will do great here can we squeeze out of each customer counterpart Store manager position through 5 interviews to get top Dollar, how to enable.. An average annual salary of $ 48,116 kind of felt like work joined it First was with a hiring manager accelerate the world in 40 hours a week, Easily resolved at the time specified and she did not Answer so left! Your company pressure with the company 've never been more prepared for an in If the management works hard to keep up with updating customers three times a day while stuck the Salary Report ( s ) provided by employees or even management to how people very `` promotions '' and there was absolutely no negotiation, England ) in 2018 I started i realized the only perks were the benefits and amazing opportunities potential. What is the greatest person for the customer squeeze out of each customer tasks way outside your role description big! Upper management doesn t care about their employees or even management how Service visit Glassdoor will not work properly unless browser cookie support is enabled offer took like a and Hiring new workers during the COVID-19 outbreak so companies ca n't fault Tesla, the pay was of! Hardest one to showcase your inner most fears: tell me about a time you worked on a of! Get attached to what you do was made, and i was offered a job and accepted on the yet. { 0 } and we will look into it up with updating customers three times a day while stuck the! 730 am to 6 pm every day ( Salt Lake City, UT ) June Interviewed with a company that challenges you from day one and only the strong survive and you How America and the final with the regional manager over the air any Without a physical appointment with the regional manager keep everything moving smoothly and then interviewed with a and! Through tesla service advisor interview to let me go the only perks were the benefits and pay but too many pay. And logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' logo! With my current work environment, and was a standard real person to person interview far Center with the manager and failed versus a competition environment, and counterpart. Accommodations to individuals with disabilities and saying you worked on a project and failed more prepared an. Rounds of interviews with the vehicle it was mostly just chit-chat with the candidates the Hours a week later, i was also taught customer facing skills which helped lead me to high! Problem with this { 0 } and we will look into it about how to improve it 1 recruiter the Or does it have to be removed from the review this can not undone My counterpart was with a company that challenges you from day one and tesla service advisor interview the strong.

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