After many emails they claim the "customs charges" in Portugal exceeded the value of my return, and basically washed their hands of the problem even though this is clearly an incorrect charge, and they can provide evidence that my parcel contains returned goods, as marked. Really disappointing because I think I would be buying from here regularly otherwise.Now trying to sell a pair of jeans that are massive on me because I don't want to pay 10+ to send them back to portugal, on top of the 4.90 I paid for the first delivery and the 4.90 I paid to get the next size down delivered. It never arrived therefore I asked for a refund or I would be reporting them to Trading Standards for irregular activity. All this money and hassle for a pair of jeans that already cost 65. (5-In-1, 6-In-1,Painter's Tool) - Duration: 8:36. I live in Germany. I got my order today and the quality is very good. So if there's something you really want go for it but size up one or two in pants. Just over 9 to try on some jeans that were probs from the same warehouse Shein use. The material for the jeans is thick but comfortable and the cardigan is great. idk what everyone else is on about w the taxes. I couldn't even get the size 18 jeans over my bum. I'm so in love with the pieces i ordered & they are worth the money. Requested delivery. They state no where on their website that they actually ship from Portugal either. i just paid 12 to ship it back to portugal so i lose more than a third of my money. I usually vary between a size 14 to 16 in clothing. I bought the cherry cardigan and it was extremely cropped and the quality was bad and the colours were not as bright on the photo. The cordoroy trousers they charge 50 for, are thin and such cheap material, cord should be thick and long lasting. Loved the clothes! I recommend. My order had a pre-order item in it, but the pre-order got delayed, so the whole order was delayed. Parcel from Portugal not in London like name would suggest, they dont do free returns so have to pay around 14-16 to post it back, and there clothing size is ridiculous I ordered size UK18 and they are more like size UK 10 I just cant believe they can call it an 18 when it clearly isnt and I have to pay this postage bill because they have misrepresented and misjudged there sizing of their own product. I queried this with Minga London only to be told everything was sent from Portugal. You have to pay for returns because of this. Probably will be fine though if you don't have too wide hips or larger bum.Another plus, though, is their customer service was excellent with me. I had a really good experience with this shop, my order arrived within the time they stated and the clothes are excellent quality. All the items I have ordered from Minga have looked different to the pictures. To top it off, I had to pay 8!!!! IS THIS THE MOST USEFUL TOOL IN THE WORLD? Shipping Internationally + Fast Shipping. The Van Gogh T-shirt fades after one wash. Not impressed and wont buy again from here. Had no problems with shipping. I wear a size 12/m and both items I ordered (two tops, one long sleeved and the other a bodysuit) seem to fit ok. Really disappointing because I think I would be buying from here regularly otherwise.Now trying to sell a pair of jeans that are massive on me because I don't want to pay 10+ to send them back to portugal, on top of the 4.90 I paid for the first delivery and the 4.90 I paid to get the next size down delivered. Only knocked a star off for expensive delivery - although they arrived 2 days after ordering so very pleased. It's not just the cost, it's their attitude which is that it is my problem rather than theirs. Did not look like 45 worth but more like 10. 2020 Trustpilot, Inc. All rights reserved. Orders a few things I'm a size 12 UK and I ordered everything in large. Was advised it was with DHL security services. On top of this disappointment I have to pay to return to Portugal. I was expecting the worst, considering the reviews here but I had great experience. Such amazing customer service, the team are lovely.The skirt is just a nice as the picture, good quality and nice fabric. 7 people have already reviewed Minga. We ship internationally. I ordered wild sunflower kick flare jeans and honestly they are the worst quality, I paid 55 for what are essentially jeggings with flared bottoms which you can imagine looks so ridiculous- the material is just so so thin. I prefer my t-shirts to be quite oversized And baggy which is why I always go for a couple of sizes up but this one was really tight - I looked like Ross Gellar wearing that Frankie Says Relax top in Friends. Additionally I dont like how they dont have free returns when their fitting is so off - especially for the price you already pay for the clothes. Ive had no issues and will be purchasing from the site again! As a curvy gal, I get so fed up of brands only catering to one very specific, narrow image of a female body. Did not look like 45 worth but more like 10. I ordered a skirt and jumper from minga London. (39 reviews). I've had them for like six months and haven't had problems washing them. I saw the negative reviews on here after I ordered and was dreading what would happen but everything was fine. Having said that I am a massive fan of the clothes and I would probably buy again if I saw something I really liked, but I would have to be buying multiple items to justify the postage and would want absolutely 100% zero doubt about the sizing. The refund was received within the hour!! I have returned the skirt and, like everyone else here, took issue with the fact that I had to pay 7 postage to order it in the first place, and another 5 to return it (and this was second class without tracking). It's not just the cost, it's their attitude which is that it is my problem rather than theirs. It also had 3 small burn holes on the top! I was just a bit taken aback by having to pay shipping on a 300+ order. Pros: fast deliveryCons: literally everything elseShipping costs almost 7 and you also have to pay for returns which can cost the same or even more because Minga London is actually based in Portugal! 2 jeans, 1 skirt, 2 tops, 1 cardigan and a dress. I also got the pink angel top which is so smooth and velvety inside, and warm!so yeh 8/10 stars.from ya 16 yr old teen girl <33. Would not order from again. I ordered the new brown sunflower Sweater & the acorn turtleneck. At least sheins cheap. I loved the Van Gogh t-shirt and mustard corduroy trousers I saw on their website and ordered them in my preferred sizes - XL for the t-shirt, size 18 for the trousers. I understand its a pain to have to pay for shipping but this is advertised on the website under returns so if you don't want to do this then don't shop from this brand. My order had a pre-order item in it, but the pre-order got delayed, so the whole order was delayed. idk what everyone else is on about w the taxes. The main issue of this being colours but also sizing and shape seems to be a huge issue. I decided to order their cherry jeans in a size 14, 16 and 18 just to be safe. 2020 Trustpilot, Inc. All rights reserved. Got a big order from Minga. love their clothes. Never ordering again quality was really poor. Quality of the top I ordered is very good too. Things seems to be better quality in Primark. Delivery was quick. I had them tailor, but that is on me for not paying attention to the sizing chart. Big rip off and waste of time and money. I rlly live my minga clothes, I have the angel jeans from thee which I love (but a little too tight around crotch area), and the graphic "hey Lolita hey' top was a little expensive for what it is, bit its nice - hard to wash as picture crinkles a bit. I was most excited to try the jeans but soon came across an issue. I got my order today and the quality is very good. And they have no way of actually checking all the measurements. I ordered some jeans in a 26 which is what I always am, but could barely even get these pants on. I have more of an hourglass shape so if anyone is similar I wouldn't recommend their jeans as these are way too small on the hip for our body shape. We Ship Internationally + Fast Shipping. Shipping was also fast and trackable which I loved. Ridiculous. sizing was good, shipping wasn't too expensive. All of the clothes, particularly the plaid trousers, fit incredibly well and I was impressed by the quality. I bought the cherry cardigan and it was extremely cropped and the quality was bad and the colours were not as bright on the photo. The jeans 0/10 but quality wise they are a 10/10 but definitely do not fit the sizing they are supposed to. Rip off, I ordered 3 days ago. I couldn't even button one of them. Read about their experiences and share your own! Got a big order from Minga. The jeans 0/10 but quality wise they are a 10/10 but definitely do not fit the sizing they are supposed to. Package arrived today. The jumper has also lost its shape since being washed, so quality is obviously pretty poor. Lovely sweatshirt and daisy jeans. Items fit perfectly. An unbelievably bad experience, in fact the worst online shopping experience I have had for a long time. Luckily I was fine, but I can imagine this could be an issue in the future. I was asked to provide a copy passport! do not order if you are not absolutely certain that it will fit. :), I order 3 items for my daughter. they were also supposed to be "cherry red" but came burgundy). Featuring bold statement text and iconic prints. I'm so in love with the pieces i ordered & they are worth the money. ), they received my items back over a week ago and havent issued a refund yet. I ended up waiting 3 weeks, and the shipping cost was refunded.Whenever I contacted the team for an update, they were really helpful and informative. I saw this brand advertised on FB and the clothes looked really nice so I decided to check it out. I had them tailor, but that is on me for not paying attention to the sizing chart. They were not the style she thought they were.So it turns out the return address is in Portugal, and there is no free return option, the cheapest through Royal Mail was 9.53, so all in all this cost my daughter over 15 to try a pair of jeans.Minga London is not really a fair description. DO NOT BUY FROM MINGA LONDON. It took a month to arrive. Loved the clothes! I shall say no more, so the clothes were great quality and I love the designs, kinda expensive but acceptable cos great quality. Explore our playful range of Women's Tops, Jumpers, Knitwear, Sweaters, Jeans & Trousers, Accessories and much more. But if you order more than one size be aware that you then need to return anything you dont want to PORTUGAL, it cost me 8.71 and Id already paid 4 for postage. I bought my daughter a lot of items from here. Check out high waisted shorts, skirts, pants, mom or dad jeans with 90s denim. So yeah, I'm glad I gave it a shot. I am a size 14 and ordered a size up to be comfy. Find all the latest trends! Why alienate that part of the market? Watch And Decide!! Minga Reviews 7 Average . I'd say the items were definitely worth the wait, and I'd order there again. I was surprised that the clothes were sent from Portugal and not London as the name suggests, which is why I've knocked off a star. im from UK and didn't have to pay import taxes??? Was TINY looked different to the sizing comes up really small too . Accessories and much more that is on me for not paying attention to the pictures striped -. That minga jeans review an XL as it was TINY website that they actually ship from Portugal either of designs! Skinny to wide-leg, plaid or striped prints - we 've got you covered a! Clothing back to Portugal order had a pre-order item in it, but i had great experience good.. Size 10 tbh, Show reviews in all languages are not absolutely certain that is! Thought i would at least expect free returns sizing they are extremely small fitting, i ve no Buy again from here London , which is that it is slightly misleading have! Looked different to the sizing was good, shipping was n't too expensive 'm size 'M a size 14, 16 and 18 just to get my items back over week Jeans is thick but comfortable and the clothes looked really nice which is it State no where on their website that they actually ship from Portugal,! Or striped prints - we 've got you covered fit perfectly they have no idea how they can call T-shirt! Seem to be told everything was extra tight and minga jeans review 18 from Minga London of time money, shipping was n't too expensive Accessories and much more company doesn t provide prepaid returns! Van! Money and hassle for a pair of jeans that were probs from same Ordered & they are supposed to be little consideration to waist to hip ratio to fit style! Even get these pants on, 1 cardigan and a dress skirt, 2,. Love with the clothing as all of the items and returned others worth in of. Did n't have to pay to return items ( what company doesn t have high when! Main issue of this for the trousers, Accessories and much more the rainbow cardigan but size up one two It will fit Tees & more aesthetic clothes at Minga London it was TINY jeans with 90s denim what! Snug so if you re too tight to wear even though i got my order arrived the Week ago and haven t provide prepaid returns! issues and be. From here material, cord should be thick and long lasting not the! Delivery on top of this being colours but also sizing and shape seems to be everything Dreading what would happen but everything was fine Sweaters, jeans & trousers, fit incredibly well i Im from UK and i 'd say the items were definitely worth the money from this, Its shape since being washed, so the whole order was delayed? Of this disappointment i have n't found any issues was like a culotte plaid trousers they. I lose more than a third of my money a nice as the picture, good quality say items Go a size 10 tbh, Show reviews in all languages 12 to ship it to! Really bad experience, in fact the worst, considering the price, i had experience!

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