Want an ad-free experience?Subscribe to Independent Premium. Create a commenting name to join the debate, There are no Independent Premium comments yet - be the first to add your thoughts, There are no comments yet - be the first to add your thoughts. Misleading buyers or failing to mention a defect might lead to a quicker sale, but it could result in damaging negative feedback or requests for refunds. Traffic on the app was up a staggering 74 per cent. Most of its userbase are Generation Z, with 90 per cent of its users aged under 25, while a third of 18-25 year olds in the UK registered on the platform, according to Vogue Business. Depop suggests keeping them clear and concise with relevant hashtags to boost sales. Here you can change your email address, your password and your profile picture. Its social shopping concept has seen Depop garner a user base of over 15 million registered users in 126 countries. Designer. What if my account has been hacked or compromised? Find it on Depop. Its best to assume that when users look at items they will first check out your profile page - so treat it as your shop window. Consider that the person has running and material costs as well as shipping to account for. When asking to negotiate on price avoid going too low-ball, as you may just insult the seller - especially if theyre a maker. If you want to change your username then just click here. The tongue in cheek account which posts screengrabs sent by Depop users chronicles everything from users sending stones rather than shoes, to wishing a seller sweet dreams after a single message has been exchanged. Its also worth noting you will only be able to change your username once, so make sure its you, and Depop! Sneakers. How to bring your best shopping game to the fashion app this Second Hand September, Find your bookmarks in your Independent Premium section, under my profile. Start your Independent Premium subscription today. Leaving a positive review will up your chances of getting one in return, too. If you havent received an item, give the seller time to track it and feed back before raising it with PayPal. Questions? The email address linked to your Depop account, Your current Depop username (ex. Streetwear. If you want to change your username then just click. Messaging your buyer to confirm shipping, sending proof of postage and letting them know when they can expect the item are all great ways to build relationships on the app. Click the Save tick on the top right when you're done. Alternatively, seller TrollFunk says a good rule of thumb is [don't] ask a seller to go lower than 30 per cent of what the price already is, especially if postage is included. Its also a great idea to add an out of office to your bio so users know youll be uncontactable or slower to reply and ship items. Find it on Depop. Meaning the need to adhere to guidelines to keep sales and purchases as smooth as possible is greater than ever. You can also choose to be emailed when someone replies to your comment. Bear in mind the person already loses 10 per cent of the price to seller fees. Streetwear. Your current Depop username (ex. To avoid repeat questions about the specifics of your item, or disputes about the condition, ensure you mention all the details of an item in your description or add photos of the details. Even if an item was ironed or dry cleaned for your photoshoot, make sure it gets the same treatment before it is sent if it has been in storage. Then unfortunately its unlikely theyre willing to bend the rules for you, and its likely they state these terms because theyre concrete. 5. Depop Marketplace and Payments. With a global community buying, selling and connecting to make fashion more inclusive, diverse and less wasteful. 1. You can find out more information about our Service and its features here. The existing Open Comments threads will continue to exist for those who do not subscribe to Independent Premium. eer-to-peer app Depop was founded in 2011 to help people sell pre-loved clothes and to allow shoppers a circular way to indulge their love of fashion. Find out more about cookies Select'Account' > 'I want to change my username'. Great customer service is the route to return customers. Are you sure you want to mark this comment as inappropriate? If youre serious about buying an item and have questions which arent answered by the listing then by all means the seller should answer your queries. Brand names or tags that have nothing to do with your item can end up caught in our spam filter. Add a short bio here to explain your shop or even add your website. Sneakers. If someone states that they only ship on certain days, or within a certain amount of time, give them the relevant grace period and only chase when youve been kept waiting or not heard back. They don't need your life story, they just want to make sales and get good reviews. Our Service allows you to buy and sell items in an easy and fun way. No one likes waiting around, and in the fast moving world of social shopping, your buyers are likely to go elsewhere if ignored. Depop will only grant one username edit per account, so make sure you're 100% set before committing! Find out more Other topics. @username). While your shoppers know theyre getting something second-hand or upcycled, it doesnt mean the packaging has to be, too. My biggest piece of advice would be this; brand yourself based off what you sell, don't sell based off what you name your brand. The most insightful comments on all subjects will be published daily in dedicated articles. 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