A blue bar will appearat the bottom of the window. To request a VPN account, contact the Help Desk through theTUhelp website and include the name of the resource you needtoaccess. If Citrix Receiver appears it is installed. We assume Your on-campus desktop has RDP enabled and its hostname is windows.temple.edu. If you plan to access thiswebsite from off campus,make sure to register your cell phone or a landline phoneat that location for Two Step Verification. Use these instructions to connect to your Windows office computer from off-campus. You have access to an intermediate on-campus server. If you can't connect, please contact the Help Desk for assistance. 1. You will need your office computer IP address to connect to it. You can use either another Windows computer or a Mac to connect. Log into Citrix using your regular network credentials. At this time, the service is limited to Windows specialized software only. Q: My mouse has stopped working. Follow the one-time setup instructionsbelow for Windows 10 to get your computer ready. We have just expanded the number of resources there, so you may be able to access what you need directly through the portal. If so, log in with your AccessNet username and password. Note: Your office computer must be connected to the Internetto accept remote connections. To obtain the IP address, go tohttp://myinfo.temple.eduand make note of thenumber next toIP Address. Otherwise, you will need to install it. Next to View by on the upper right, select Category. To connect to your office Windows computer, see the. Temple students, faculty, staff, alumni and Temple Hospital Employees can stop by Temple's OWLtech store on Main Campus and talk with the friendly and helpful OWLtech team for advice.The store carries brands, such as Apple and Dell, and a bunch of accessories. 2020 Copyright, Temple University. We have just expanded the number of resources there, so you may be able to access what you need directly through the portal. If you plan to access your office computer from off-campus, you will need to prepare it to accept remote connections. Otherwise, you will need to install it. To find the computer that has your specialized software, click the Search tool on the upper-right portion of the screen and click the title of the software app that you need. Temple University Remote Desktop Access. Help Desk 3. b) When prompted, click Install. ITS is looking into solutions for expanding this access to software on Macs as well. Students can talk to their instructors about obtaining access. To connect to a Mac in your office from Off Campus, see the Remote Access website for instructions. 12th St. & Montgomery Ave., Room 106 Philadelphia, PA 19122. Q: How do I know if Citrix Receiver is already installed on my computer? a) Drag the Computer sleep slider to Never. Chromebook instructions are coming soon. 14. If you have not already signed up for the universitys Two-Step Verification process you will need to do so to access the remote access website. 12th St. & Montgomery Ave., Room 106 In step 1, however, instead of going to https://remoteproxy.temple.edu, go instead to https://hrp.temple.edu. On the right-hand portion of the task bar, located on the bottom of your screen, click the caretsymbol (^). Due to licensing issues, access to the remote labs service is restricted. Use this self-service link to see the IP addresses of the computers you have used recently. Follow the one-time setup instructionsbelow toget your Macready. This is called granting proxy access, and the person getting access is referred as the proxy.. If you have not already signed up for the universitys Two-Step Verification process you will need to do so to access the remote access website. Using Temple's Remote Access website ( http://remote.temple.edu ), you can access the programs and files on your office computer from off campus. The connection makes it appear as if you are actually sitting in front of the computer clicking on programs, opening files, etc. 4. If notified that one or more updates are available: 12th St. & Montgomery Ave., Room 106 15. Students commonly grant this access to parents, guardians or spouses and can set up multiple proxies, granting each of them similar or different access, depending upon who they are. This link, as well has the latest campus updates, is also available on the TUportal COVID-19 tab and under Working Off Campus / Connect to your office computer. Philadelphia, PA 19122. To use this service, see the Access Your Office Computer from Off Campus section of the Remote Access website c) Once the update completes, click Close. If you have not already signed up for the universitys Two-Step Verification process you will need to do so to access the remote access website. 1. In this bar,click Text me new codes. Then click the close button. Remote Labs enables students to remotely access specialized software needed for courses from off campus. This link, as well has the latest campus updates, is also available on the TUportal COVID-19 tab and under Working Off Campus / Connect to your office computer. Right-click the Start button and select Control Panel. At this time, the service is limited to Windows specialized software only. Table of Contents Overview 3. Q: In the Two Step Verification window, I do not see an option to receive a text message? ITS is looking into solutions for expanding this access to software on Macs as well. If Citrix Receiver appears it is installed. Due to licensing issues, access to the remote labs service is restricted. Remote Labs enables students to remotely access specialized software needed for courses from off campus. The TECH Center Use this website to remotely access specialized Windows softwarefrom off-campus. ITS is looking into this issue. Password A list of computers that have that software installed will appear. Click the Desktop. The following instructions explain how to remotely connect to your Windows office computer from another Windows computer or from a Mac. Overview. All rights reserved. Then select System Preferences and then Energy Saver. Right-click the Citrix Receiver icon and select Check for Updates. Temple students can opt to grant access to certain components of their information in Self Service Banner to other people. 2020 Copyright, Temple University. Login with your AccessNet Username and Password: Username. Prepare Your Apple Mac Office Computer for Access from Off Campus, Access TUapps Resources, Your Files and Your Office Computer, Prepare Your Windows Office Computer for Access from Off Campus, access TUappsresources, such as programs restricted to your school or college, access files stored on your departmental shared drives (S, P and N), remotely access your office Mac computer. 3. Before you set up this remote proxy service, log into TUportal and see if the application you need to access is listed under TUapplications. The Remote Access website (http://remote.temple.edu) provides access to Temple's TUapps and VPN resources, including the ability to remotely access your office computer. 2. Click the Go menu and select Applications. All rights reserved. On campus? Choose a computer that is listed as. c) Uncheck the box, next to Put hards disks to sleep when possible. Do not see an option to receive a text message with a Passcode: office. 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